A message from our Director
My name is Dr Phillip Kay and I am an Emergency Medicine Specialist. As Director and founder of Brisbane Northside Emergency, I have proudly led my team of qualified professionals since 2001.
At BNE, our primary focus is to provide you with a great alternative to being seen in a busy public emergency department. Our mantra is to “take your temperature TWICE – medically AND emotionally”. It’s part of our Five star clinical and emotional care.
Each and every one of our staff is credible, capable and strives to provide you with fast and efficient service.
We want your visit to BNE to be better and different to other providers.
Feedback is vital to ensuring we continue to provide the highest level of care. Proof that we achieve this is the extremely high levels of patient satisfaction we receive via direct feedback and our follow-up phone calls. If, for no matter what reason, you feel that we have not met your needs, please contact us immediately. We will do whatever necessary to resolve your concerns.
When next you need fast, attentive medical care – we look forward to seeing you at BNE.
Terrific care and service, absolutely no hesitation if a problem to go to BNE.
Best private emergency in Brisbane, friendly staff, efficient service.
Fantastic service! Promptly admitted within 10-15min. Very attentive, courteous and caring staff. Much better than waiting in a public waiting room…
Seen both times within minutes, test and results received within an hour. Top quality service, very proficient doctors. Worth every dollar spent. 5 stars
BNE client satisfaction rating
Our Patient Survey tells us whether we’re meeting patient expectations and produces a score which reflects how well we are doing. Read more…